Statement of Applicability

The Statement of Applicability contains justification for inclusion and exclusion of the ISO 270001 Annex A controls.

Scope description

Information security regarding development, sales and hosting of Hook0 software solutions.
We process and protect the following data:

  • Customer data
  • Financial and HR data

The following processes are (partially) outsourced, but fall within the scope of the ISMS:

  • Hosting
  • Software development (DCVS)


A.10.1.1 Policy on the use of cryptographic controlsA policy on the use of cryptographic controls for protection of information shall be developed and implemented.YESRisk assessmentImplemented
A.10.1.2 Key managementA policy on the use, protection and lifetime of cryptographic keys shall be developed and implemented through their whole lifecycle.YESRisk assessmentImplemented
A.11.1.1 Physical security perimeterSecurity perimeters shall be defined and used to protect areas that contain either sensitive or critical information and information processing facilities.YESRisk assessmentImplemented
A.11.1.2 Physical entry controlsSecure areas shall be protected by appropriate entry controls to ensure that only authorized personnel are allowed access.NOWe do not own any datacenters and rely on external Cloud-ProvidersNot Implemented
A.11.1.3 Securing offices, rooms and facilitiesPhysical security for offices, rooms and facilities shall be designed and applied.NOWe do not own any datacenters and rely on external Cloud-ProvidersNot Implemented
A.11.1.4 Protecting against external and environmental threatsPhysical protection against natural disasters, malicious attack or accidents shall be designed and applied.YESBest practiceImplemented
A.11.1.5 Working in secure areasProcedures for working in secure areas shall be designed and applied.YESBest practiceImplemented
A.11.1.6 Delivery and loading areasAccess points such as delivery and loading areas and other points where unauthorized persons could enter the premises shall be controlled and, if possible, isolated from information processing facilities to avoid unauthorized access.NOWe have no delivery and loading areas.N/A
A.11.2.1 Equipment siting and protectionEquipment shall be sited and protected to reduce the risks from environmental threats and hazards, and opportunities for unauthorized access.NOWe do not own any datacenters and rely on external Cloud-ProvidersN/A
A.11.2.2 Supporting utilitiesEquipment shall be protected from power failures and other disruptions caused by failures in supporting utilities.NOWe do not own any datacenters and rely on external Cloud-ProvidersN/A
A.11.2.3 Cabling securityPower and telecommunications cabling carrying data or supporting information services shall be protected from interception, interference or damage.YESBest practiceImplemented
A.11.2.4 Equipment maintenanceEquipment shall be correctly maintained to ensure its continued availability and integrity.YESRisk assessmentImplemented
A.11.2.5 Removal of assetsEquipment, information or software shall not be taken off-site without prior authorization.YESBest practiceImplemented
A.11.2.6 Security of equipment and assets off-premisesSecurity shall be applied to off-site assets taking into account the different risks of working outside the organization's premises.YESBest practiceImplemented
A.11.2.7 Secure disposal or re-use of equipmentAll items of equipment containing storage media shall be verified to ensure that any sensitive data and licensed software has been removed or securely overwritten prior or re-use.YESRisk assessmentImplemented
A.11.2.8 Unattended user equipmentUsers shall ensure that unattended equipment has appropriate protection.YESBest practiceImplemented
A.11.2.9 Clear desk and clear screen policyA clear desk policy for papers and removable storage media and a clear screen policy for information processing facilities shall be adopted.YESBest practiceImplemented
A.12.1.1 Documented operating proceduresOperating procedures shall be documented and made available to all users who need them.YESRisk assessmentImplemented
A.12.1.2 Change managementChanges to the organization, business processes, information processing facilities and systems that affect information security shall be controlled.YESRisk assessmentImplemented
A.12.1.3 Capacity managementThe use of resources shall be monitored, tuned and projections made of future capacity requirements to ensure the required system performance.YESRisk assessmentImplemented
A.12.1.4 Separation of development, testing and operational environmentsDevelopment, testing, and operational environments shall be separated to reduce the risks of unauthorized access or changes to the operational environmental.YESRisk assessmentImplemented
A.12.2.1 Controls against malwareDetection, prevention and recovery controls to protect against malware shall be implemented, combined with appropriate user awareness.YESRisk assessmentImplemented
A.12.3.1 Information backupBackup copies of information, software and system images shall be taken and tested regularly in accordance with an agreed backup policy.YESRisk assessmentImplemented
A.12.4.1 Event loggingEvent logs recording user activities, exceptions, faults and information security events shall be produced, kept and regularly reviewed.YESRisk assessmentImplemented
A.12.4.2 Protection of log informationLogging facilities and log information shall be protected against tampering and unauthorized access.YESRisk assessmentImplemented
A.12.4.3 Administrator and operator logsSystem administrator and system operator activities shall be logged and the logs protected and regularly reviewed.YESRisk assessmentImplemented
A.12.4.4 Clock synchronizationThe clocks of all relevant information processing systems within an organization or security domain shall be synchronized to a single reference time source.YESRisk assessmentImplemented
A.12.5.1 Installation of software on operational systemsProcedures shall be implemented to control the installation of software on operational systems.YESRisk assessmentImplemented
A.12.6.1 Management of technical vulnerabilitiesInformation about technical vulnerabilities of information systems being used shall be obtained in a timely fashion, the organization's exposure to such vulnerabilities evaluated and appropriate measures taken to address the associated risk.YESRisk assessmentImplemented
A.12.6.2 Restrictions on software installationRules governing the installation of software by users shall be established and implemented.YESRisk assessmentImplemented
A.12.7.1 Information system audit controlsAudit requirements and activities involving verification of operational systems shall be carefully planned and agreed to minimize disruptions to business processes.YESBest practiceImplemented
A.13.1.1 Network controlsNetworks shall be managed and controlled to protect information in systems and applications.YESBest practiceImplemented
A.13.1.2 Security of network servicesSecurity mechanisms, service levels and management requirements of all network services shall be identified and included in network services agreements, whether these services are provided in-house or outsourced.YESBest practiceImplemented
A.13.1.3 Segregation in networksGroups of information services, users and information systems shall be segregated on networks.YESRisk assessmentImplemented
A.13.2.1 Information transfer policies and proceduresFormal transfer policies, procedures and controls shall be in place to protect the transfer of information through the use of all types of communication facilities.YESRisk assessmentImplemented
A.13.2.2 Agreements on information transferAgreements shall address the secure transfer of business information between the organization and external parties.YESRisk assessmentImplemented
A.13.2.3 Electronic messagingInformation involved in electronic messaging shall be appropriately protected.YESRisk assessmentImplemented
A.13.2.4 Confidentiality or non-disclosure agreementsRequirements for confidentiality or non-disclosure agreements reflecting the organization's needs for the protection of information shall be identified, regularly reviewed and documented.YESRisk assessmentImplemented
A.14.1.1 Security requirements of information systemsThe information security related requirements shall be included in the requirements for new information systems or enhancements to existing information systems.YESRisk assessmentImplemented
A.14.1.2 Securing application services on public networksInformation involved in application services passing over public networks shall be protected from fraudulent activity, contract dispute and unauthorized disclosure and modification.YESRisk assessmentImplemented
A.14.1.3 Protecting application services transactionsInformation involved in applications service transactions shall be protected to prevent incomplete transmission, mis-routing, unauthorized message alteration, unauthorized disclosure, unauthorized message duplication or replay.YESRisk assessmentImplemented
A.14.2.1 Secure development policyRules for the development of software and systems shall be established and applied to developments within the organization.YESRisk assessmentImplemented
A.14.2.2 System change control proceduresChanges to systems within the development lifecycle shall be controlled by the use of formal change control procedures.YESRisk assessmentImplemented
A.14.2.3 Technical review of applications after operating platform changesWhen operating platforms are changed, business critical applications shall be reviewed and tested to ensure there is no adverse impact on organizational operations or security.YESRisk assessmentImplemented
A.14.2.4 Restrictions on changes to software packagesModifications to software packages shall be discouraged, limited to necessary changes and all changes shall be strictly controlled.YESRisk assessmentImplemented
A.14.2.5 Secure system engineering principlesPrinciples for engineering secure systems shall be established, documented, maintained and applied to any information system implementation efforts.YESRisk assessmentImplemented
A.14.2.6 Secure development environmentOrganizations shall establish and appropriately protect secure development environments for system development and integration efforts that cover the entire system development lifecycle.YESRisk assessmentImplemented
A.14.2.7 Outsourced developmentThe organization shall supervise and monitor the activity of outsourced system development.NOHook0 does not do outsourcing. External pull-requests are reviewed and always integrated back into our Secure Development LifeCycleN/A
A.14.2.8 System security testingTesting of security functionality shall be carried out during development.YESRisk assessmentImplemented
A.14.2.9 System acceptance testingAcceptance testing programs and related criteria shall be established for new information systems, upgrades and new versions.YESRisk assessmentImplemented
A.14.3.1 Protection of test dataTest data shall be selected carefully, protected and controlled.YESRisk assessmentImplemented
A.15.1.1 Information security policy for supplier relationshipsInformation security requirements for mitigating the risks associated with supplier's access to the organization's assets shall be agreed with the supplier and documented.YESRisk assessmentImplemented
A.15.1.2 Addressing security within supplier agreementsAll relevant information security requirements shall be established and agreed with each supplier that may access, process, store, communicate, or provide IT infrastructure components for, the organization's information.YESRisk assessmentImplemented
A.15.1.3 Information and communication technology supply chainAgreements with suppliers shall include requirements to address the information security risks associated with information and communications technology services and product supply chain.YESRisk assessmentImplemented
A.15.2.1 Monitoring and review of supplier servicesOrganizations shall regularly monitor, review and audit supplier service delivery.YESRisk assessmentImplemented
A.15.2.2 Managing changes to supplier servicesChanges to the provision of services by suppliers, including maintaining and improving existing information security policies, procedures and controls, shall be managed, taking account of the criticality of business information, systems and processes involved and re-assessment of risks.YESBest practiceImplemented
A.16.1.1 Responsibilities and proceduresManagement responsibilities and procedure shall be established to ensure a quick, effective and orderly response to information security incidents.YESRisk assessmentImplemented
A.16.1.2 Reporting information security eventsInformation security events shall be reported through appropriate management channels as quickly as possible.YESRisk assessmentImplemented
A.16.1.3 Reporting information security weaknessesEmployees and contractors using the organization's information systems and services shall be required to note and report any observed or suspected information security weaknesses in systems or services.YESRisk assessmentImplemented
A.16.1.4 Assessment of and decision on information security eventsInformation security events shall be assessed and it shall be decided if they are to be classified as information security incidents.YESRisk assessmentImplemented
A.16.1.5 Response to information security incidentsInformation security incidents shall be responded to in accordance with the documented procedures.YESRisk assessmentImplemented
A.16.1.6 Learning from information security incidentsKnowledge gained from analyzing and resolving information security incidents shall be used to reduce the likelihood or impact of future incidents.YESRisk assessmentImplemented
A.16.1.7 Collection of evidenceThe organization shall define and apply procedures for the identification, collection, acquisition and preservation of information, which can serve as evidence.YESRisk assessmentImplemented
A.17.1.1 Planning information security continuityThe organization shall determine its requirements for information security and the continuity of information security management in adverse situations, e.g. during a crisis or disaster.YESRisk assessmentImplemented
A.17.1.2 Implementing information security continuityThe organization shall establish, document, implement and maintain processes, procedures and controls to ensure the required level of continuity for information security during an adverse situation.YESRisk assessmentImplemented
A.17.1.3 Verify, review and evaluate information security continuityThe organization shall verify the established and implemented information security continuity controls at regular intervals in order to ensure that they are valid and effective during adverse situations.YESRisk assessmentImplemented
A.17.2.1 Availability of information processing facilitiesInformation processing facilities shall be implemented with redundancy sufficient to meet availability requirements.YESRisk assessmentImplemented
A.18.1.1 Identification of applicable legislation and contractual requirementsAll relevant legislative statutory, regulatory, contractual requirements and the organization's approach to meet these requirements shall be explicitly identified, documented and kept up to date for each information system and the organization.YESLegal and contractual requirementsImplemented
A.18.1.2 Intellectual property rightsAppropriate procedures shall be implemented to ensure compliance with legislative, regulatory and contractual requirements related to intellectual property rights and use of proprietary software products.YESLegal and contractual requirementsImplemented
A.18.1.3 Protection of recordsRecords shall be protected from loss, destruction, falsification, unauthorized access and unauthorized release, in accordance with legislatory, regulatory, contractual and business requirements.YESLegal and contractual requirementsImplemented
A.18.1.4 Privacy and protection of personally identifiable informationPrivacy and protection of personally identifiable information shall be ensured as required in relevant legislation and regulation where applicable.YESLegal and contractual requirementsImplemented
A.18.1.5 Regulation of cryptographic controlsCryptographic controls shall be used in compliance with all relevant agreements, legislation and regulations.YESLegal and contractual requirementsImplemented
A.18.2.1 Independent review of information securityThe organization's approach to managing information security and its implementation (i.e. control objectives, controls, policies, processes and procedures for information security) shall be reviewed independently at planned intervals or when significant changes occur.YESBest practiceImplemented
A.18.2.2 Compliance with security policies and standardsManagers shall regularly review the compliance of information processing and procedures within their area of responsibility with the appropriate security policies, standards and any other security requirements.YESBest practiceImplemented
A.18.2.3 Technical compliance reviewInformation systems shall be regularly reviewed for compliance with the organization's information security policies and standards.YESRisk assessmentImplemented
A. 5.1.1 Policies for information securityA set of policies for information security shall be defined, approved by management, published and communicated to employees and relevant external parties.YESRisk assessmentImplemented
A. 5.1.2 Review of the policies for information securityThe policies for information security shall be reviewed at planned intervals or if significant changes occur to ensure their continuing suitability, adequacy and effectiveness.YESBest practiceImplemented
A. 6.1.1 Information security roles and responsibilitiesAll information security responsibilities shall be defined and allocated.YESBest practiceImplemented
A. 6.1.2 Segregation of dutiesConflicting duties and areas of responsibility shall be segregated to reduce opportunities for unauthorized or unintentional modification or misuse of the organization's assets.YESRisk assessmentImplemented
A. 6.1.3 Contact with authoritiesAppropriate contacts with relevant authorities shall be maintained.YESRisk assessmentImplemented
A. 6.1.4 Contact with special interest groupsAppropriate contacts with special interest groups or other specialist security forums and professional associations shall be maintained.YESRisk assessmentImplemented
A. 6.1.5 Information security in project managementInformation security shall be addressed in project management, regardless of the type of the project.YESBest practiceImplemented
A. 6.2.1 Mobile device policyA policy and supporting security measures shall be adopted to manage the risks introduced by using mobile devices.YESRisk assessmentImplemented
A. 6.2.2 TeleworkingA policy and supporting security measures shall be implemented to protect information accessed, processed or stored at teleworking.YESRisk assessmentImplemented
A. 7.1.1 ScreeningBackground verification checks on all candidates for employment shall be carried out in accordance with relevant laws, regulations and ethics and shall be proportional to the business requirements, the classification of the information to be accessed and the perceived risks.YESRisk assessmentImplemented
A. 7.1.2 Terms and conditions of employmentThe contractual agreements with employees and contractors shall state their and the organization's responsibilities for information security.YESRisk assessmentImplemented
A. 7.2.1 Management responsibilitiesManagement shall require all employees and contractors to apply information security in accordance with the established policies and procedures of the organization.YESBest practiceImplemented
A. 7.2.2 Information security awareness, education and trainingAll employees of the organization and, where relevant, contractors shall receive appropriate awareness education and training and regular updates in organizational policies and procedures, as relevant for their job function.YESRisk assessmentImplemented
A. 7.2.3 Disciplinary processThere shall be a formal and communicated disciplinary process in place to take action against employees who have committed an information security breach.YESRisk assessmentImplemented
A. 7.3.1 Termination or change of employment responsibilitiesInformation security responsibilities and duties that remain valid after termination or change of employment shall be defined, communicated to the employee or contractor and enforced.YESRisk assessmentImplemented
A. 8.1.1 Inventory of assetsInformation, assets associated with information and information processing facilities shall be identified and an inventory of these assets shall be drawn up and maintained.YESRisk assessmentImplemented
A. 8.1.2 Ownership of assetsAssets maintained in the inventory shall be owned.YESRisk assessmentImplemented
A. 8.1.3 Acceptable use of assetsRules for the acceptable use of information and of assets associated with information and information processing facilities shall be identified, documented and implemented.YESRisk assessmentImplemented
A. 8.1.4 Return of assetsAll employees and external party users shall return all of the organizational assets in their possession upon termination of their employment, contract or agreement.YESRisk assessmentImplemented
A. 8.2.1 Classification of informationInformation shall be classified in terms of legal requirements, value, criticality and sensitivity to unauthorised disclosure or modification.YESRisk assessmentImplementing
A. 8.2.2 Labelling of informationAn appropriate set of procedures for information labelling shall be developed and implemented in accordance with the information classification scheme adopted by the organization.YESRisk assessmentImplemented
A. 8.2.3 Handling of assetsProcedures for handling assets shall be developed and implemented in accordance with the classification scheme adopted by the organization.YESRisk assessmentImplemented
A. 8.3.1 Management of removable mediaProcedures shall be implemented for the management of removable media in accordance with the classification scheme adopted by the organization.YESRisk assessmentImplemented
A. 8.3.2 Disposal of mediaMedia shall be disposed of securely when no longer required, using formal procedures.YESRisk assessmentImplemented
A. 8.3.3 Physical media transferMedia containing information shall be protected against unauthorized access, misuse or corruption during transportation.YESRisk assessmentImplemented
A. 9.1.1 Access control policyAn access control policy shall be established, documented and reviewed based on business and information security requirements.YESRisk assessmentImplemented
A. 9.1.2 Access to networks and network servicesUsers shall only be provided with access to the network and network services that they have been specifically authorized to use.YESRisk assessmentImplemented
A. 9.2.1 User registration and de-registrationA formal user registration and de-registration process shall be implemented to enable assignment of access rights.YESRisk assessmentImplemented
A. 9.2.2 User access provisioningA formal user access provisioning process shall be implemented to assign or revoke access rights for all user types to all systems and services.YESRisk assessmentImplemented
A. 9.2.3 Management of privileged access rightsThe allocation and use of privileged access rights shall be restricted and controlled.YESRisk assessmentImplemented
A. 9.2.4 Management of secret authentication information of usersThe allocation of secret authentication information shall be controlled through a formal management process.YESRisk assessmentImplemented
A. 9.2.5 Review of user access rightsAsset owners shall review users' access rights at regular intervals.YESRisk assessmentImplemented
A. 9.2.6 Removal or adjustment of access rightsThe access rights of all employees and external party users to information and information processing facilities shall be removed upon termination of their employment, contract or agreement, or adjusted upon change.YESRisk assessmentImplemented
A. 9.3.1 Use of secret authentication information of usersUsers shall be required to follow the organization's practices in the use of secret authentication information.YESRisk assessmentImplemented
A. 9.4.1 Information access restrictionAccess to information and application system functions shall be restricted in accordance with the access control policy.YESRisk assessmentImplemented
A. 9.4.2 Secure log-on proceduresWhere required by the access control policy, access to systems and applications shall be controlled by a secure log-on procedure.YESRisk assessmentImplemented
A. 9.4.3 Password management systemPassword management systems shall be interactive and shall ensure quality passwords.YESRisk assessmentImplemented
A. 9.4.4 Use of privileged utility programsThe use of utility programs that might be capable of overriding system and application controls shall be restricted and tightly controlled.YESRisk assessmentImplemented
A. 9.4.5 Access control to program source codeAccess to program source code shall be restricted.YESRisk assessmentImplemented